Start With a Conversation — Not a Clip
Why Every Pet Deserves a Personalized Consultation
At All Washed Ups, grooming isn’t a transaction. It’s a relationship — one that begins with trust.
That’s why we never jump straight into clippers and shampoo. Instead, we start every new appointment with a
personal grooming consultation. It’s our way of learning your pet’s history, preferences, and unique needs so that we can offer the safest, kindest, and most effective care possible.
What to Expect During a Grooming Consultation
Every consultation is free — and always done before we begin any hands-on grooming. This gives us the chance to assess your pet’s temperament, coat type, and any health or behavioral considerations that might affect how we proceed.
Each grooming session begins with a free consultation so we can recommend the right services for your pet’s coat, temperament, and age. You’re never locked into a rigid “package.” Instead, we listen and adapt.
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We’ll Ask About:
- Your pet’s grooming history and any past bad experiences
- Their personality (anxious, calm, energetic, etc.)
- Any allergies, sensitivities, or medical needs
- Your goals for the grooming session
- Preferred contact method (phone, text, or email)
This is also your chance to ask us anything — about tools, products, methods, or how we’ll approach specific concerns.
Who Benefits Most From a Grooming Consultation?
All pets benefit from personalized care, but consultations are especially valuable for:
Senior pets
Puppies getting groomed for the first time
Anxious or reactive dogs
Recently adopted pets
Pets with special needs or past trauma
Long-haired breeds that require styling or extra detangling
Owners who aren’t sure what services their pet needs
This isn’t just helpful — it’s humane. A short conversation can completely shift the energy of the grooming experience, making it calmer and more comfortable for everyone.
How the Consultation Sets the Tone for Care
Some businesses hand you a price list. We hand you a plan.
Once we’ve had a quick consult, we’ll walk you through our recommendations. This may include a basic wash and blow-dry, a full cut, a paw pad trim, or extra brushing based on your pet’s coat. No pressure. No upsells. Just a clear outline of what will help your pet feel (and look) their best.
We also explain how long the grooming will take and let you know how we’ll handle any anxiety, matting, or special needs.
Done at Your Doorstep — With Zero Stress
The best part? You don’t need to go anywhere. Our consultation and grooming all happen in our mobile pet salon, parked right outside your home.
You’re welcome to be part of the process or simply relax indoors while we get to know your pet. Either way, we handle it all — with care, professionalism, and a genuine love for what we do.
Ready to Book a Grooming Consultation?
We believe the best grooming starts with communication, not assumptions.
That’s why we invite you to
book a free grooming consultation today — no payment required. We’ll connect however is easiest for you, and get your pet on the path to a stress-free grooming experience.
Serving Smyrna, DE and surrounding areas
Why wait? Request a free grooming consultation now by calling (302) 670-8820.
